Normas ISO

ISO International Standards

Consultancy for Certification



Always pursuing excellence, companies seek for standardization on the offer of its products and services.

The purpose of the implementation of a specific management system is to ensure the achievement of desired results by the company, in quality, environment, health and safety, custody chain, among others, defining policies, objectives, procedures and processes of management, according to standard rules provided on specific guidelines.

In cooperation with the client, through a proper methodology, we customize a system that meet the specific needs to compliance with standard rules, focused on the business and requirements applicable. We guarantee to obtain the certifications on the agreed deadline.

Standards comprised

Quality
• ISO 20000 - IT Service Management
• ISO 9001 - Quality Management;
• ISO IEC 17025 - Quality Management in Laboratories;
• ISO TS 16949 - Quality Management for Automotive Production;
• ISO 13485 - Quality Management for Medical Devices;
• PBQP-H - Quality Management in Building;
• ISO 14001 - Environmental Management System;
• OHSAS 18001 - Occupational Health and Safety;
• SA 8000 e NBR 16001 - Social Responsibility in the Workplace;
• NBR ISO 26000 - Social Responsibility in the Workplace;
• ISO 22000 - Food Safety;
• ISO 27001 - Information Security;
• ISO 50001 - Energy Management System;
• NBR 14790 - Custody Chain CERFLOR;
• FSC - Custody Chain.

Management System Audits



The constant search for excellence in service delivery, require companies to continuously review and improve its management system.

The management system audit checks the procedures and processes of the company, and its compliance to the rules and requirements in the applicable standards.

Identifies the potential issues, and assists in the development and implementation of action plans to mitigate risks. Ensuring the maintenance of compliance with applicable standards, and certifications.

We also offer audit programs for customer’ supplier management.

Standards comprised

Quality
• ISO 20000 IT Service Management
• ISO 9001 Quality Management;
• ISO IEC 17025 Quality Management in Laboratories;
• ISO TS 16949 Quality Management for Automotive Production;
• ISO 13485 Quality Management for Medical Devices;
• PBQP-H Quality Management in Building;
• ISO 14001 Environmental Management System;
• OHSAS 18001 Occupational Health and Safety;
• SA 8000 e NBR 16001 Social Responsibility in the Workplace;
• NBR ISO 26000 Social Responsibility in the Workplace;
• ISO 22000 Food Safety;
• ISO 27001 Information Security;
• ISO 50001 Energy Management System;
• NBR 14790 Custody Chain CERFLOR;
• FSC Custody Chain.

Management System Administration



We offer permanent support to companies, aiming high performance and quality of products and services to the customers.

The management system administration goal is to ensure the continuous compliance with the standards/legislation for products and services, following the policies, objectives, procedures and processes settled during the system implementation.

Through continuous monitoring, internal audits, report analysis, identification of opportunities and action plan management, we ensure the maintenance of a high standard performance, service and products, and continuous improvement of companies’ processes.

With high efficiency and competitive outsourcing costs, for years we help customers to maintain their certifications.

Standards comprised

Quality
• ISO 9001 Quality Management;
• ISO IEC 17025 Quality Management in Laboratories;
• PBQP-H Quality Management in Building;
• ISO 14001 Environmental Management System;
• OHSAS 18001 Occupational Health and Safety;
• ISO 22000 Food Safety;
• NBR 14790 Custody Chain CERFLOR;
• FSC Custody Chain.

Integrated Management System



In general companies choose a standard for its first certification, depending on the needs to improve the quality, environmental management and health and safety at work. After some time companies decide to continue the preparation of its system for other certifications.

During this work, is common that companies do not consider the integration of systems, and end up developing a specific documentation to suit every certified reference standard.

Activities as document control and records, internal audit, corrective and preventive action, management review, and others may be performed following the same routines. Small adjustments in the documentation are sufficient to meet common requirements to the standards.

In order for companies to have an integrated management system, marQ offers a widely tested methodology that brings excellent results as cost and deployment time reduction.

The integrated management system, when implemented and maintained correctly and properly, reduces the cost of external audits, bureaucracy, time dedicated by professionals involved in the process and increases the competitiveness in the increasingly aggressive market.

Designed by - 7etti Agency